Governing for the future demands transformation from public service organizations in mature and emerging markets.
Achieving high performance means reinventing public service delivery—across defense, public safety, justice, human services, public health, revenue and postal agencies—so our clients can tailor the best of the private sector to reduce costs, improve services, drive new insights, and unleash technology to deliver public service for the future.

Reducing costs while delivering results

Each day, governments around the world must confront a conflicting situation. Amid budget shortfalls and an uncertain economic outlook, they must meet growing service demands from citizens, businesses and other governments. They also face new mission requirements and legislative and taxpayer scrutiny. Simply put, the work of public service today is largely defined by new and escalating pressures to do better with less.

Change is essential to get ahead of this looming crisis in government. It must be transformation rooted in driving immediate and sustained cost reduction and operational efficiencies while enhancing service quality. Achieving this delicate balance demands a thoughtful, purposeful approach and a commitment to real transformation.

• Quick wins. How can agencies identify the best opportunities for rapid cost reduction without impacting service delivery
• Data insight. Are there tools to help agencies use knowledge in new ways to drive cost savings and improve service delivery?
• Technology. What can agencies do to streamline operations and enhance services with attainable, affordable technology solutions?

ImanTouch works with our government clients to answer questions like these—sparking game-changing ideas and powerful solutions to do better with less, so governments can deliver public service for the future.

Delivering Public Service for the Future

The foundation of our work with government agencies rests in our understanding and exploration of the issues that today’s public service agencies care the most about—along with the issues and trends that will impact their work tomorrow.