Imantouch

What we do

Managed Services

Named engineers, one escalation path, and an exit clause that does not hold your data hostage.

Managed does not mean opaque. You keep the accounts, the credentials and the code; we keep the pager. Everything we do to your platform is visible in the same repositories your team reads.

The contract states response times, escalation and what happens on the day you want to bring it back in-house — including the handover we owe you.

What this includes

Monitoring and on-call

Alerting tuned to what actually matters, and a human who answers within the time the contract says.

Patching and upgrades

Security patches applied on a schedule you know in advance, major upgrades rehearsed on a copy first.

Backup and disaster recovery

Backups that are restored on a schedule, not merely taken. An untested backup is a rumour.

Capacity and cost review

A quarterly look at growth against spend, with the reductions we can make before you have to ask.

Other services

Talk to us about this

Fifteen minutes on a call is usually enough to tell whether we are the right team for the job.